Duke Health Anywhere – Login to Your Account
Duke Health Anywhere is a virtual urgent care option available 24/7 for people who are not Duke patients, or who do not have a My Duke Health (previously Duke MyChart) account. Your virtual visit will be with a board-certified provider through a mobile device or computer with a webcam.
Duke Health Anywhere provides:
- 24/7 live coverage
- Board-certified doctors with an average of 15 years of experience
- A secure, HIPPA-compliant video connection
- Prescriptions sent to your pharmacy
Duke Health Anywhere is a good option after 8:00 pm and before 8:00 am when Duke virtual primary and urgent care is not open or convenient appointment times are not available. Duke Health Anywhere does not accept insurance. Visits cost $59.
Conditions Treated at Duke Health Anywhere
Minor illnesses and injuries that can be treated through Duke Health Anywhere include:
- Allergies
- Cough, cold, and flu
- Nausea, vomiting, and diarrhea
- Pink eye
- Rash or skin condition
- Runny nose and sinus congestion
- Sore throat
- Urinary symptoms
Please Note: Duke Health Anywhere is available for patients aged 2 and older. Pregnant people should schedule an in-person appointment with their doctor and not through Duke Health Anywhere.
Duke Virtual Primary and Urgent Care: Virtual visits with a Duke provider can be scheduled at least one hour in advance. A My Duke Health account is required.
Conditions Not Treated at Duke Health Anywhere
Duke Health Anywhere can not diagnose people who have symptoms of ear infection, anxiety or depression, or insomnia. It can not evaluate someone for smoking cessation.
In-Person Urgent Care: Visit our urgent care centers when you need in-person care. View wait times and reserve your spot. Find a Location at https://www.dukehealth.org/search-results/locations?treatments=Urgent%20Care
Duke Health Anywhere Account Login
Get quick, convenient urgent care through your mobile device – day or night – with Duke Health Anywhere. Next time you’re feeling sick have a live video visit with a board-certified doctor who will assess your condition, offer a diagnosis and treatment plan, and if necessary prescribe medication.
Duke Health Anywhere gives you any time, anywhere access to virtual urgent care. Create an account or login now to connect with a board-certified doctor of your choice.
- To log in go to https://dukehealthanywhere.org/loginConsumer.htm
- Enter your email address and password
- Click “Log In”
If you forgot your email or password, go to https://dukehealthanywhere.org/recoverPassword.htm?entryPoint=member. If you are a new user, you can sign Up for Duke Health Anywhere at https://dukehealthanywhere.org/index.htm
Download the Duke Health Anywhere App
Video visits are ideal for common urgent care needs including cold and flu symptoms, allergies, rashes, and minor infections.
If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.
Connect anytime, anywhere with your choice of provider. It’s easy to get started. Download the app (preferred) or sign in from your computer.
Download the Duke Health Anywhere App from the App Store at https://apps.apple.com/us/app/duke-health-anywhere/id1473647288
Get the Duke Health Anywhere App on Google Play at https://play.google.com/store/apps/details?id=org.dukehealth.android.duke.healthanywhere&hl=en_US
Questions?
Read answers to frequently asked questions about Duke Health Anywhere below. For technical help or customer support, call 888-404-1017 or email dukehealthanywhere@americanwell.com.